Privacy Policy

At Second Hand United Ltd, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you contact us or visit our website.

1. Information we collect

• Details you provide when contacting us (name, company, email, phone).
• Technical data such as IP address and browser type (for analytics and security).

2. How we use your information

• To reply to enquiries and provide quotations.
• To improve our services and website.
• To comply with UK business, tax, and legal obligations.

3. Cookies and analytics

We use essential cookies for site functionality and optional analytics cookies (Google Analytics) if you consent via our cookie banner. Analytics data helps us understand visitor trends but does not personally identify you.

4. Data storage

We store enquiry data securely on our email servers and retain it only as long as necessary for business or legal purposes.

5. Sharing of data

We do not sell, rent, or share your data with third parties, except where required by law or to process payments securely.

6. Your rights

You can request access to, correction, or deletion of your personal data at any time by emailing info@secondhandunited.co.uk.

7. Contact

If you have questions about privacy, contact: